Question 1

What is a verified account and how do I get one?

Accepted Answer

A verified account represents an important standard of authenticity and trust within the "Prescripta" application. It confirms that the doctor holding the account has gone through a rigorous process of verifying his identity and medical qualifications. This process includes providing official documents such as copies of medical licenses, diplomas and other relevant certificates.
Document verification is done to ensure that they are genuine and valid. The verification procedure may take some time, depending on the number of requests received and the complexity of the documents.
A verified account is important for doctors as it gives them legitimacy as medical professionals and authorization to prescribe drugs to patients on our platform. Patients can trust that doctors with verified accounts are qualified and licensed to provide them with high-quality medical care.

Question 2

How can the medications from the "Prescripta" application be administered?

Accepted Answer

Prescripta gives you flexibility in how you take your medication. The default administration option is: morning, noon and evening. Alternatively, you can set custom time intervals. You also have the possibility to schedule the administration of medicines for certain days of the week or for a certain period of time. Prescripta gives you flexibility regarding the administration of medicines. The default administration option is: morning, noon and evening. Alternatively, you can set custom time intervals. You also have the possibility to schedule the administration of medicines for certain days of the week or for a certain period of time.

Question 3

What treatments can I prescribe?

Accepted Answer

In "Prescripta" you can prescribe treatments either using the trade names of the medicines, or directly specifying the active substances. The list of drugs available in the app is extensive and covers a wide range of therapeutic options. However, if you do not find the drug's trade name or active substance in our list, you have the option to enter this information manually.

Question 4

What are the commonly used medications?

Accepted Answer

Commonly used drugs are those drugs that have been used more intensively according to public data sources. Information about these drugs is extracted and integrated into the "Prescripta" app to provide an improved user experience. This helps us stay abreast of current trends and preferences in drug prescribing, thereby ensuring a better quality of service provided by the app.

Question 5

What is the QR code on the recipe for?

Accepted Answer

The QR code on the prescription serves two main purposes: first, it facilitates the verification of the authenticity of the prescription by the pharmacist, ensuring that the patient receives the correct and safe treatment; secondly, it allows efficient data exchange between the "Prescripta" application and the pharmacy system, reducing human errors and speeding up the medication dispensing process.

Question 6

Can I integrate the app with hospital or clinic solutions?

Accepted Answer

Yes, you can integrate the "Prescripta" app with your hospital or clinic solution. The application uses the HL7 v2 standard for data exchange, which facilitates integration with existing systems. However, the exact specifications of the integration will be determined following a discussion with a "Prescripta" consultant. Our dedicated consultants will work with your team to customize and implement the integration, ensuring it fits the unique needs and requirements of your healthcare facility.

Question 7

Who can use the "Prescripta" application?

Accepted Answer

The "Prescripta" application can be used by any qualified doctor, including family doctors, specialists and hospital doctors. It is available to all healthcare professionals to facilitate the prescribing process and improve prescription management.

Question 8

How do I dispense the patient's prescription?

Accepted Answer

To distribute the prescription to the patient, the "Prescripta" application generates the prescription in PDF format, which makes it possible to distribute it via any communication platform that supports the transfer of PDF files. This gives you the flexibility to choose the most appropriate way to communicate with your patient, whether it's email, text messages, messaging platforms or other communication methods. In just a few clicks, the patient can receive and download the prescription to use in the pharmacy or for medical purposes.

Question 9

Can patient data sync with phone contacts?

Accepted Answer

Yes, within the "Prescripta" application, there is an option to synchronize patient data with phone contacts. This functionality is available to doctors, allowing them to integrate patient records with contact information stored on their phone. This process is simple and effective.
When a doctor creates a new patient in the app, they can choose to sync the data with their phone contacts. If the patient provides a phone number, it will be added to the patient's record, and other information such as name and email can be synced if available in the phone's contacts.
This functionality improves the efficiency of the patient administration process and makes it easier to manage contact information, helping doctors stay connected with their patients in a more convenient and organized way.

Question 10

What are the recipe search criteria?

Accepted Answer

In the "Prescripta" application, you can search for prescriptions using two main criteria: the patient's name and the diagnosis selected in the prescription. These search options help you quickly find the appropriate prescriptions to more efficiently manage each patient's medical information and prescriptions.

Question 11

How do I add my Signature and Stamp to the application?

Accepted Answer

To add the Signature and Stamp to the "Prescripta" application, there are two simple methods:
1. **From the Gallery:**
- Open the "Prescripta" application and navigate to "My Profile".
- Press the "Edit" button and then the "Upload a signature" button.
- Select "Upload a new signature" then "Gallery"
- Choose an Signature and Stamp image from your phone's gallery.
- Confirm the selection and the Signature and Stamp will be uploaded to the application.

2. **Using the Camera:**
- Open the "Prescripta" application and navigate to "My Profile".
- Press the "Edit" button and then the "Upload a signature" button.
- Select "Upload a new signature" then "Camera"
- Position your phone camera over the Signature and Stamp and try to frame the image properly.
- Press the button to capture the photo.
- Confirm the photo and it will be added as an Signature and Stamp in the app.

These two methods allow you to easily and conveniently add Signature and Stamp to the "Prescripta" application. If you encounter any problems or need further assistance, please do not hesitate to contact us for help.

Question 12

How long does it usually take to complete a prescription?

Accepted Answer

Typically, a doctor can complete a medical prescription in just a few minutes, which is a significantly faster solution than other platforms for the same purpose. At "Prescripta", we focus on efficiency and ease of use to ensure that doctors can prescribe drugs in the shortest possible time, saving time for both them and their patients. This fast and efficient approach helps us improve the medical experience and reduce waiting times for patients.

Question 13

Where can I use Prescripta?

Accepted Answer

Prescripta gives you the flexibility to prescribe electronically directly from your mobile device, ensuring you have the ability to do so regardless of your location, whether you're in the office or on the go. This means you can easily and conveniently manage prescriptions, improving efficiency and patient care even when you're away from your regular workspace.

Question 14

Can I submit controlled substances electronically using Prescripta?

Accepted Answer

Of course, Prescripta offers the functionality to prescribe and send controlled substances electronically. Our platform is designed to facilitate the safe and compliant delivery of these medications, ensuring that healthcare providers can conveniently and safely prescribe controlled substances to their patients. If you have any questions or specific requirements related to this feature, please feel free to contact our support team for more information and guidance. The safety of your patients and compliance with regulatory standards are our primary concerns.

Question 15

Is prescription available for Apple phones?

Accepted Answer

Yes, Prescripta is available for Apple phones. It is compatible with Apple devices running iOS version 15.0 or later. You can easily download Prescripta from the Apple App Store.

Question 16

Is prescription available for Android phones?

Accepted Answer

Yes, Prescripta is available for Android phones. It is compatible with Android devices running OS version 13.0 or later. You can easily download Prescripta from the Google Play Store.

Question 17

Is Prescripta available for Apple tablets?

Accepted Answer

Prescripta is not currently available for Apple tablets. The app may be compatible with iPhones running iOS, but is not optimized for use on iPads or other Apple tablet devices. We recommend using Prescripta on a supported iPhone for the best user experience. If you have additional questions or need assistance with a specific device, please do not hesitate to contact our support team.

Question 18

Is Prescripta available for Android tablets?

Accepted Answer

Unfortunately, Prescripta is not compatible with Android tablets at this time. Our app is optimized for use on Android smartphones. However, we are continuously working on improving the user experience and expanding the compatibility of our platform, so tablet support may be considered in future updates. In the meantime, you can still enjoy all the features and benefits offered by Prescripta on your Android smartphone. If you have any further questions or need assistance, please do not hesitate to contact our support team.

Question 19

Can I share my Prescripta account with another user?

Accepted Answer

No, sharing your Prescripta account with another user is not allowed. Each doctor must have their own unique credentials to access the app. This is essential to maintain the integrity and security of the prescribing process. Additionally, each prescription generated through Prescripta is associated with the prescriber's specific medical license and credentials, ensuring prescription accuracy and accountability. It is therefore crucial that each prescriber has their own separate account for legal and professional reasons.

Question 20

Can I use Prescripta for my staff?

Accepted Answer

Yes, you can easily extend access to Prescripta to your team members. To get them started, instruct your team to download the Prescripta app from the iOS App Store or Google Play Store to their mobile phones. Once they have installed the app, simply contact our dedicated support team who will help you link your staff accounts to your practice. This seamless process ensures your staff can effectively collaborate and manage prescriptions within your practice using Prescribed. If you need any other assistance or have any additional questions, our support team is available to help.

Question 21

Is Prescripta safe?

Accepted Answer

Yes, Prescripta provides top security for all medical information. We use advanced encryption protocols to protect your data as it is transmitted from your mobile device to the pharmacy, guaranteeing your privacy and protection. In addition, our app goes through a rigorous audit process to comply with DEA standards for controlled substance prescribing, further enhancing the security and integrity of the platform. Your trust and data security are our top priorities.

Question 22

Is my patient's data safe on Prescripta?

Accepted Answer

Of course, your patients' data is safe on Prescripta. We prioritize data security with password protection for your account, ensuring that only authorized personnel can access the application. More importantly, patient data is not stored on your mobile device, reducing the risk of its loss. All patient information is stored securely on our cloud servers using industry standard security measures and encryption. Prescripta remains committed to maintaining the privacy and security of your patient data by complying with relevant data protection regulations and continuously improving our security protocols. If you have any additional questions or concerns about data security, please do not hesitate to contact our support team, as your trust and the privacy of patient data are of the utmost importance to us.

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